AVRO – Rent a Car
Website: cars.destinacion.al
1. Introduction
AVRO – Rent a Car (“AVRO”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit cars.destinacion.al or use our rental services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
AVRO – Rent a Car
Website: cars.destinacion.al
Contact details: [to be added]
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Address
- ID or passport details
- Driving license details
- Payment-related information (processed securely via third parties)
3.2 Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent)
- Cookies and similar technologies
4. Purpose of Data Processing
We process personal data for the following purposes:
- Managing bookings and rental agreements
- Verifying driver eligibility
- Communicating with customers
- Processing payments and deposits
- Handling fines, damages, or legal obligations
- Improving website performance and user experience
- Complying with legal and regulatory requirements
We only collect data that is necessary for these purposes.
5. Legal Basis for Processing
Your personal data is processed based on one or more of the following legal grounds:
- Performance of a contract (vehicle rental agreement)
- Legal obligations under Albanian law
- Legitimate business interests
- Your consent, where applicable
6. Data Sharing and Disclosure
We do not sell or rent your personal data.
Your data may be shared only with:
- Payment service providers
- Insurance companies (when required)
- Legal or regulatory authorities
- IT and website service providers
All third parties are required to protect your data and use it only for the intended purpose.
7. Data Retention
We retain personal data only for as long as necessary:
- Rental and contract data: as required by law
- Financial records: according to accounting regulations
- Marketing data: until consent is withdrawn
Once data is no longer required, it is securely deleted or anonymized.
8. Cookies Policy
Our website uses cookies to:
- Ensure proper website functionality
- Analyze traffic and usage
- Improve user experience
You may disable cookies through your browser settings.
Some website features may not function properly without cookies.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss or destruction
- Alteration or misuse
However, no online transmission or storage system can be guaranteed to be 100% secure.
10. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally possible)
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Requests can be submitted using the contact details below.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
AVRO reserves the right to update this Privacy Policy at any time.
Any changes will be published on cars.destinacion.al and become effective immediately.
13. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, please contact:
AVRO – Rent a Car
Website: cars.destinacion.al